Terms of service

By using the Services, you agree to be bound by these Terms of Service, the Data Processing Agreement (English), the Acceptable Use Policy (English) and the Privacy Policy (English) and any additional terms that may be provided to you on our website before ordering. Services. If the provisions of these documents cannot be interpreted in such a way that there are no inconsistencies between them, the provisions of these Terms of Service shall be construed and applied in accordance with the following order of precedence: 1) additional terms Management Agreement, 3) Third, Privacy Policy, 4) Fourth, Acceptable Use Policy, 5) Fifth, these Terms of Service.

If you agree to be bound by these Terms of Service on behalf of another entity, such as your employer or the company you work for, you acknowledge that you have the right to assume binding obligations on behalf of that entity. If you do not agree to the terms of these Terms of Service, the Data Processing Agreement, the Acceptable Use Policy, and the Privacy Policy, you may not use the Services.

You may not use the Services if you are a competitor and / or for comparative or competitive purposes.
Customer, You Any natural or legal person who uses the Services.
Customer Data Files and other digital data and information uploaded by Customer to the Services.
Personal data Information about an identified or identifiable natural person.
User A natural person who has been granted permission to use a user account on behalf of the Customer.
Services Website, system, platform and all content thereon, Services and / or products provided by or through the Service Provider.
Special Conditions Any details, specifications and conditions under which the parties have agreed to deviate from these Conditions.
User Account The user profile in the file store associated with the Customer. Each account is given to one person to have personal access to the service. One person can have multiple User accounts.
Account Administrator The person who manages the Services for the Customer.
Terms The latest version of the Terms of Service, including the Data Processing Agreement, the Acceptable Use Policy and the Privacy Policy.
Reseller A third party that resells our Services to Customers and invoices them directly.
Provision of services

We will make every effort to make the Services available to Customers and Users 24 hours a day, 7 days a week, except for scheduled downtime (of which users are notified in advance).

We will be responsible for compliance with the procedures for signing and using the electronic identification document and the standards for its use in accordance with Regulation (EU) No 182/2011. 910/2014 (eIDAS).

We will only support qualified trust service providers who meet the requirements for qualified service providers set out in Regulation (EU) No 1095/2010. 910/2014 and which are duly included in the EU lists of trusted service providers.
Pricing and settlement procedures

We offer both free and paid Services. If you decide to order paid Services, you will agree to pay the fees specified when purchasing the applicable Service.

Prices, features, data storage capacity, Service limits depend on the pricing plan you have chosen and the changes you have initiated. Pricing plans for the Services are clearly stated prior to ordering these Services. For example:

If you switch to Free Services, we will store your Customer data in excess of the free Service quotas for six calendar months. No later than 5 business days before the deletion of the Customer's data, we will send you a warning to download all your Customer's data.

You can cancel your subscription at any time, and this cancellation will take effect immediately. You will be able to use the Services for the remainder of the period for which you have already paid. We do not refund installments or credits for a portion of a month or year.

If you have purchased access to the Services through a Reseller, the pricing plan and payment terms are set forth in the agreement with that Reseller.
Security and personal data

Our Privacy Policy explains how and for what purposes we collect, use, store, disclose and store the data you provide to us. You agree to read the terms of our Privacy Policy (in English).

You are responsible for all and all activities that occur under your User Account. In addition, a User Account may be provided by the Account Administrator who is responsible for managing Customer's User Account.

The Account Administrator may add additional User Accounts, revoke or suspend access to the Services, manage document permissions and access to all Customer Data and Personal Data. The Account Administrator's actions may result in changes to access, use, disclosure, or deletion of some or all of Customer's data and / or Personal Data.

All actions performed by the User or the Account Administrator are recorded and visible in the audit trail.

If a person acting on behalf of the Client requests a change of the Account Administrator, we will make the appropriate change only if legally required to do so, or if the Customer so requests in circumstances where the Account Administrator is unable to make the change and after receiving appropriate evidence of such circumstances.
Limitation of Liability

We will not be liable for any disruption of the Services or software errors and any related costs, direct or indirect losses or lost profits, and will not pay compensation for any inconvenience that Customer may experience.
Intellectual property rights

Third parties may use our trademark, such as logos and brand names, only with our prior written consent before publishing them on publications and websites.

We reserve the right to change these Terms of Use at any time in our sole discretion. Unless explicitly stated otherwise, these changes will be notified to you when you use the Services 30 days in advance. Please check back regularly for new changes. If you use our Services after these changes take effect, you will be deemed to have agreed to and agree to be bound by these changes.
Force majeure

We shall not be liable for non-performance or partial non-performance of the obligations due to special circumstances which could not have been foreseen, avoided or eliminated by any means (force majeure). In such circumstances, the time limit for the performance of the Service Provider's obligations shall be extended.

We will notify the Client of the circumstances of force majeure within 5 (five) days of their occurrence and provide evidence that we have taken all reasonable actions and precautions to reduce the costs or negative consequences. In addition, we will set possible deadlines for fulfilling the obligations. The circumstances which prevented the performance of the obligations shall also be notified.
Applicable law

The law of the Republic of Lithuania shall apply to these Terms of Service and their interpretation.

Any disagreements and disputes between the Customer and the Service Provider regarding the terms of provision of these Services shall be resolved through amicable efforts of the parties. If the Parties fail to reach an agreement, all unresolved disputes, disagreements and claims regarding the conditions for the provision of these services or related to them, their violation, revocation or validity shall be settled in the competent court of the Republic of Lithuania.
Special conditions

The Customer and the Service Provider may agree on Special Conditions that differ from these Conditions. Such agreement shall be signed by authorized representatives of both parties and shall prevail over these Terms.

You may stop using the Services at any time.

We reserve the right to terminate the provision of the Services or transfer the provision of the Services to any third party by notifying the Clients at least 6 months in advance. In this case, Customers who have purchased the Services that should be provided for more than 6 months will receive compensation for the months during which the Services were not provided.

We reserve the right to terminate the Services immediately without notice if Customer or the user violates these Terms of Service or our Acceptable Use Policy (in English).

Except for Customers who have active subscriptions, we reserve the right to cancel or delete your User Account and Customer Data if you have not used the Service for more than 12 consecutive months.
contact us

If you have any questions, comments or complaints regarding these Terms of Service, you may contact our support team via email. email info@e-verslas.lt.

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